1.
Zhao M, Zhang C, Hu Y, Xu Z, Liu H. Modelling consumer satisfaction based on online reviews using the improved Kano model from the perspective of risk attitude and aspiration. TEDE [Internet]. 2021May25 [cited 2024Nov.9];27(3):550-82. Available from: https://jbem.vilniustech.lt/index.php/TEDE/article/view/14223